Originally Posted by
Osmeric
But note that they're not getting to the same goal. Normal and heroic raids produce superior gear.
But despite having superior rewards, customers are, by and large, turning their noses up at that and selecting LFR instead. What does it say about content that most customers snub even when you bribe them? It says most customers don't want that content.
This is significant. If people do content that has great rewards, you don't know if it was the reward or the experience they wanted. If people decline content even given rewards, there is no such ambiguity.