Garrisons, another great opportunity missed!
Blizzard choose the word garrison well, because lets face it....this is not player housing, it's the sort of thing you'd expect to find in a low budget F2P or single player game!
Your horde or alliance and be dammed if you want race or gender customization, it's a cheap use of the concept to cover up the fact that it's a quest hub.
Guild housing " we feel the guild leaders would take control " sorry to burst your bubble on that one Blizzard, most players join a active or raid guild, hoping the guild leaders are in control!
This is the real opportunity missed, what could be more epic than having all your raid or guild achievements mounted and placed on some great hall wall ? what else could help a player feel more part of a guild than having a home ? what else could help you feel part of a community than actually being in one.