You know what? I'm sick of seeing the word "community" bantered about constantly by Blizz (and others for that matter) at the drop of a hat. It sounds all cute and cuddly though doesn't it?
Blizz thinks of the so-called "community" about long enough to send out the quarterly reports to the shareholders every 3 months. That's it. Blizz destroyed "community" when they implemented CRZ, LFR, made 20m Mythic and no 10m, killed oQueue, ignored PvP cheating for years, and wrecked PvP in Legion for the sake of trying to make it e-sport for the streamers to make money from. And that's just for starters.
They've also proven for years that they don't listen to the "community" on almost everything, like PTR, nerfs/buffs, or anything else you can name. Except when it happens to suit their model and business plan.
This "community involvement" bullshit is just desperation on their part now, since they've screwed the pooch on PvP and Hoelunkie's useless ass is out. They want "community"? At a bare minimum they'll have to start with a re-vamp of the entire template and RNG-rigged system they have.
Donkeys will fly before that happens because they're too fucking greedy to change it. So they resort to appeals for "community".
I don't feel a bit sorry for their lying asses. They brought this upon themselves.