You have completely missed the entire point of the thread, my replies, and many of the opinions posted in here. The entire point of the thread is to show how Blizzard have an impossible goal when trying to "listen" to the community. As you can see, although some parts of the community agree on some issues, even then they disagree on the solutions. But you dont realise you are part of the problem - displaying a "i am right, everyone agrees with me, and WE have not been listened to" while refusing to acknowledge that there are entire segments of the community, often larger than your little echo chamber, that not only dont agree, but hold the direct opposite point of view.
When people use "Blizzard isnt listening" as a reason for the decline in wows popularity, all i actually read is "this game is not tailored specifically towards my exact wants and needs, so its Blizzards fault". I also find the "blizzard isnt listning" crowd over use terms like "WE" and "US", giving the impression they feel like the entire community agrees with them.
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Personally i found Wrath to be the peak of friendliness to both casual and more hardcore players. There was certainly plenty of challenging content (some was too easy, to be fair) but casual players could line up goals - farm out some heroics targeting specific items, or work towards currencies for good gear. Not full sets, but good gear. There was an obvious ranking to dungeons with certain 5mans being far more difficult than others.
Casual pvp was fun (for me, opinions obv) again working towards gear, with the timed wintergrasp event being a total shambles, but also pretty enjoyable in its own way. At the time i found WG exponentially more enjoyable than the current "warfronts".
I am not saying Wrath is / was the pinnacle of wow/mmos/gaming, and i acknowledge i was working a different job, didnt have kids, etc etc, so life coulda played a big factor in it. Just my thoughts.