I can't log into the desktop app or my account on the web. Both say, "You've made too many attempts." This happened after one login attempt. I tried the app, then tried the web immediately after. Since I can't log into the WoW for help, hopefully, someone here has run across this issue and can help me solve the problem.
What I've done so far:
• Tried bypassing the blizzard app and logging into WoW directly. The game gave me the following error code: WOW51900314
• I've tweeted back and forth with BlizzardCS and tried everything they suggested:
1. Cleared cache/cookies and have tried different browsers. I still get the error message when trying to log into the web.
2. Reset my password.
3. Waited an hour.
4. Reset my password again through a link that BlizzardCS sent me via e-mail.
• A Google search shows a few people have had this issue, and the most common suggestion is to reset the password. That didn't work for the others experiencing this problem either. Unfortunately, none of the people that experienced this exact issue said how (or if) they solved it.
• Updated my graphics driver and Windows 10. This didn't work, and I didn't think it would, but I figured someone might suggest it so I went ahead and updated both of them.
So, has anyone seen this and/or know how to fix it?