The crafting isn't an issue, I am fine with crafted gear.
The issue with Shadowlands legendary system was that a huge part of the expansion system was tied to it, this in my eyes also means it gives less flexibility to what we get, it took Blizz to grit their teeth really hard to add tier sets again because lets face it, it conflicts with the legendarys really hard as you would want the tier sets but no longer want any legendary items to fill those slots.
Mean the shard system was their way of trying to have tier sets without adding tier sets so that the legendary items could still be used.
Can you see the conflicting interest here, I would rather have the tier sets back in the game as normal and hopefully these are not one offs going forward but this is only true as long as we don't have a conflict of items.
Also means the rest of the game is more open to flexibility in design.