Originally Posted by
Lord Wokoom
they have a commander system, basically you say "i am a leader" (probably to an NPC) then you get a commander position! once you have this position other people can click on you to join your "squad" the commander get the ability to team speak (no one else can) the entire squad can type back and forth... and then you defend or assault or do whatever your commander commands you to do!
"The commander is self-appointed. We have an item that people purchase for gold that gives the ability to turn on the Commander function. When you become a commander, anyone not in a squad will see the commander icon over your head and can select you, right click on your portrait and select ‘join squad’. Also, when someone is following a commander, you can right click on their portait to join their squad and follow the same commander." -Anet-