Originally Posted by
Araxie
Hello all you little kids and kittens, I have a story for you. So just sit your little bottom right there, and open your eye holes.
Alright, so, this is how it starts. I recently took a break from WoW, starting maybe 3-4 months ago, and I recently felt the urge to play again. So, I try to log back into my Battle.net account one day, and to my surprise I can't. My account had been hacked. So, I call up Blizzard support, and I tell them my situation, I get my account back and my information changed. No hassle, no fuss, very smooth and easy process. Nice, right? Well, that's all fine and dandy, but I just found out some troubling news that may make me rethink my position on Blizzard's support.
So, I have not yet resubscribe even though I planned to. I get on my WoW armory to make sure nothing has been changed. Surprisingly NOTHING has been changed. Or, so I thought. I was really happy that nothing had been done to my characters during the time my account was hacked, but just not to long ago I noticed ALL of my gold was gone. Every character I have had ZERO gold on it (except for the occasional 30 some silver). Well, I did some more digging. Looked at item restore for my characters, and apparently all the items in my characters bags had been sold, and all the gold transferred to who knows where.
Alright, so, I'm pretty upset, but I figure Blizzard support can just get it all back for me since my account had been compromised. I open a ticket explaining my situation, and what do I get? NO. (more or less of course). They tell me the hack took place to long ago, and cannot give me my gold back. I tell them "Yeah, I was taking a break from WoW, and I come back to this? How is this my fault? I should be able to get my gold back that was wrongfully taken from my account." They tell me that "their goal" is to have all characters in "playable condition" which mine is, and I will not get my gold back.
Alright, I understand I can farm it back, but how would this make you feel if ALL of your gold was taken from you and you where basically told "It's easy to get back, don't complain." I had quite a hefty some of gold too, it would take a LONG time to get it all back. Also, some of you may say that I am in a playable condition, which I am, but who wants to play after their belongings have been taken from them and all of their gold is gone?
Anyway, that's my story/rant. I just want to know what peoples opinion on this matter is.
PS. No, I will not be resubscribing.