I'm just saying, if someone is having trouble killing the first boss of anything in a heroic it may not necessarily be their fault. I've seen some truly awful pugs that made me want to rip my hair out since the release of cata (when I was gearing up my guild had a set heroic group so they could craft everyones orb gear) and had to pug a lot... And I don't think my blood pressure had ever been higher. Every HoO group I had could never pass the first boss, in fact the first time I cleared it was when I got into a group that already downed him.