What could that be Zovaal is speaking about? I have been thinking some time ago that WoW could use some sort of "reset", mayhaps it is their plan to do so story wise through ending of Shadowlands with Zovaal's victory and doing... something? Power creep has gone wild good time ago, we are fighting titans, titans+, so what's next? titans+++? I mean it doesn't have ANY meaning at this point and breaks any sort of immersion... immensly.
IMHO best case scenario would be announcement of WoW2 instead of WoW 10.0 or 11.0 at this point; to clear ties with ~20years code, fktylion of in game stuff you have to maintenance regularly like quests, items, systems etc. inconsistent graphics quality (imagine having gta3 models in gta5... and thats what is happening in WoW rn).
What do you think? I mean i don't really expect it, rather further ducktaping and milking current game would be my bet, buut... I don't know, it seems like it would be a good opportunity if done right (which with current blizz attitude is not likely, but hey).