I was on my mage and I won two items through looking for raid, dps shoulders and a trinket, now when I say win, I saw the "You won said item" message, so near the end of the raid I noticed that I didn't get any of the items. Before I realize what had happened and started heading back and loot my stuff, the RL says that hes going to reroll the items and hand them out to people AGAIN, so I had to reroll. Is this fair? Will submitting a ticket do anything?