Originally Posted by
M4D
See the funny thing is that blizzard actually love RPG. What they also like is satisfying the most people. Sadly enough, a huge portion of the playerbase love convenience, easy to apprehend and quick content. Once upon a time, Alterac used to last for hours (or even days). Raids needed you to invest so much time around it (acces quests, resist gear, consumables etc) Even crafting needed so much more effort.
But guess what ? SO many people hated those. So they changed their philosophy.
Lately they realised the future of earning money and making a name for the masses is the F2P route (funny how one of the best way to earn money is a free to play ahah) and there they go. Hearthstone, HoTS and Overwatch all are following this format. Easy to play, for everyone, quick.... and of course so many ways to entice you into spending money.
I'm pretty sure everyone at Blizzard actually love RPG it's just that - if you either want to please everyone, or if you just want to make money - in both cases : you don't always do what you personally want/like.