Originally Posted by
Omedon
We really need to think on this point though. I'm not doubting she's popular, but ask yourself, does every sect of her fans bring something to the game that wouldn't be actually a benefit to have scrubbed from the community?
Sylvanas evokes a broad range of emotions from players at a broad range of levels of intensity, but if WoW is telling the story that the hateful fires of the faction war are bad for the world and therefore the game, how much do you think they want team "YAY GENOCIDE! KILL THE BABIES! FACTION WAR FOREVER HATE HATE HATE" amongst the community? There are nuanced, mature players among Sylvanas' following, not disputing that, but there is the other extreme as well. Toxicity costs money. They will never tell players/customers "we hope you leave, you're bad for the game's vibe and that affects our bottom line," not directly, but that message can be sent by what they do to Sylvanas.