Cancelled Subscription refunds

[Cosmic Janitor]

Why asking us instead of asking them directly ? You are wasting your time here

He got a response in less than 15 minutes, good luck getting that when contacting customer service and even then you aren't guaranteed to get someone competent.

[Cracked]

I'd charge it back on the card, your bank may call bullshit since it's been a recurring payment, but insist that you had cancelled and the charge was mistaken / fraudulent. Who cares at this point, I guess.

[Cosmic Janitor]

I'd charge it back on the card, your bank may call bullshit since it's been a recurring payment, but insist that you had cancelled and the charge was mistaken / fraudulent. Who cares at this point, I guess.

I doubt he wants to go the nuclear route..
Charge backs are a last resort kind of deal and if you just want to take a break you shouldn't use them.

[Ealyssa]

He got a response in less than 15 minutes

An answer that has absolute no weight, it's just someone on internet guessing...

[Hobbidaggy]

Just want to give an update here.

I was able to be refunded for my entire remaining subscription which was 5 months of unplayed sub and the sub was immediately terminated.

Thanks for the chat everyone

[m4Zzo928]

Hmm, I used two tokens and only logged in a day on both, wonder if they’d refund me that.

[MrLachyG]

Just want to give an update here.

I was able to be refunded for my entire remaining subscription which was 5 months of unplayed sub and the sub was immediately terminated.

Thanks for the chat everyone

probably could've done it in your original thread but glad you got ya refund

edit: looks like mods beat me to it

[shise]

Make this same thread on the official forums:

That might help you as it gets a little bit of echo.

To be honest, they have one of the best customer service that I have experienced. Over the years I had to contact them a few times, for different issues and I was always treated super good. They´ve made exceptions for me in several matters! Must say tho that this was always over the phone. Once I even spent 15 good minutes discussing horde vs alliance with one!

So I´d just politely contact them. If the first person declines, try asking again... sometimes a different person might go that extra mile for you.

Very important tho, do not log into the game at all... They might or might not check if you´ve been significantly active the days you want refunded.

[epigramx]

That's why I never pre-pay people. Nobody deserves to be paid without showing results; it's common courtesy by any serious professional towards their customers; they can keep their "gifts" of mounts and whatnot because they are only reminders of that abuse.

The worst that can happen if you sub every month separately and only if you find it good at the time and then you decide to cancel: is that you'll lose a few days.

[m4Zzo928]

That's why I never pre-pay people. Nobody deserves to be paid without showing results; it's common courtesy by any serious professional towards their customers; they can keep their "gifts" of mounts and whatnot because they are only reminders of that abuse.

The worst that can happen if you sub every month separately and only if you find it good at the time and then you decide to cancel: is that you'll lose a few days.

I find focusing on the actual monetary value saved/lost to be more of a clear representation. -13% over 6 months, sounds pretty good, but just translates into around 11 dollars. 11 dollars over a 6 month period is practically nothing. Every mount will lose it's luster eventually, especially the store one's.

[Aucald]

Closing this thread as essentially asked and answered.