I think people just want something they can meaningfully progress their character in in a way that doesn't require them putting together manual groups or having to "prove" that they should be "allowed" to play some parts of the game. This hasn't existed since the start of WoD, not really, anyways. This idea that people just want free stuff is nonsense. I mean, sure, they exist, I guess. But most people just want something they can just start up and have some fun with and progress their character with with some random strangers. We don't want the best loot. We just want some form of progress that's fun and meaningful that doesn't require either wrangling cats or being a wrangled cat, or to just slam your head against a wall, or to have to engage in a process to be "allowed" to do it. At least that's all I'd want. It's why I loved MoP, mediocre dungeon support aside. It seemed to allow moderately meaningful progress for your character for most every type of player, whereas now, it only really allows it for one or two types of players. At least that's why I've given up on the game. It felt like if I didn't want to do organized raiding, pug raiding, or Mythic+, there just wasn't anything to really do that was any fun anymore after a few days of being max level. Everything else that involved a queue seemed to get outmoded and worthless after a day or two. I sure as hell don't want free loot, and I sure don't want the best loot. I just want some fun