Update (7:30 PM EST): Added new information about Blood Elf and Troll models.

Blood Elf Character Models Delayed
It looks like Blood Elves will not be ready for Warlords launch, but Draenei will be.



Artcraft - Updated Facial Customization
Originally Posted by Blizzard (Blue Tracker)
Hello, and welcome to Artcraft! I’m your host Chris Robinson, art director of World of Warcraft, and today we’re going to tackle something I know a lot of you have been looking forward to: facial customization options.


When we began working on the updated character models, we knew it would be a huge project, and we weren’t sure we could do it all at once. The idea originally was that a few races would be available at launch, and all the others would be patched in throughout the course of the expansion. While it wouldn’t have been ideal to see a mix of lower-quality and higher-quality models running around side by side, it did seem like the most realistically achievable solution at that time. Since then, though, we’ve committed ourselves to getting all of the original character models in by launch. It’s been a monumental challenge for us, but we think the effort is worth it, and the finish line is nearly in sight.


Our next big focus is doing justice to the facial options. With the original models and their simplistic geometry and low-resolution textures, a lot of facial expressions were simply painted on. Now that we’ve moved to higher-polygon models with lips, teeth, and fully articulated faces—not to mention higher-resolution textures—recreating those same facial options isn’t as simple as painting them onto a flat surface. Previously, to get a sneer out of a model, you’d just paint a sneer on its face, and that was that. To do it correctly now—and make it look great—we have to fully pose a sneer, create a custom texture, and mesh that base pose with all of the existing emotes and animations.

These more detailed face customization options were also originally part of our earlier “update-as-we-patch” rollout plan. Our initial idea was to release the new models with their base face, and then add additional options in updates over the course of the expansion. Again, that plan was based on the sheer amount of work involved in creating what are effectively all-new races (art-wise) on top of all of the art a big expansion like this one generally requires. But stepping back, we came to the conclusion that it just wasn’t going to be a good experience to have everyone playing with the same face geometry and a slight texture change, not knowing what their character would really look like until some later patch. In the end, we decided it would be best to tackle all of a race’s facial options at once. Up to this point, you’ve seen one facial geometry set, but very soon you’ll start seeing more finished products for each option in upcoming beta builds.


The original Dwarf model (left) has his teeth painted directly on his upper lip to give him a snarl. With the new models, which have fully modeled and textured teeth, a simple paint job just isn’t an option—it would look terrible. In the middle, you can see what that same sneer looks like right now in the beta test; on the right is what you’ll see in an upcoming beta build.


On the left, we have a pair of original Orc faces. The second column represents what you’re seeing right now in the beta build, showing texture variation but the same facial geometry. The third column shows a posing rig to demonstrate how we’re customizing each of the face appearances further. On the far right, you can see the final product.

We’re working hard to ensure all of the updated character models have the high level of quality you expect from us, and that we expect from ourselves. This revamp is a truly enormous project that we care deeply about, and we know you feel the same. We’re looking forward to seeing all of these new, high-quality, awesome-looking models running around Azeroth, and we hope you enjoy seeing the characters you know and love in a whole new light.

Thanks for reading, and see you next time!
This article was originally published in forum thread: Artcraft - Updated Facial Customization started by chaud View original post
Comments 389 Comments
  1. Honeyprime's Avatar
    That's just amazing!!!

    So glad Blizzard changed their mind. The work they are doing on the models is amazing, but the same face thing was just meh.

    The smiley face on that orc's nose makes me giggle. I'm having a hard time taking it seriously. lol
  1. Fullmetal89's Avatar
    Quote Originally Posted by Steamwheedle View Post
    Well, it would seem some apologies are in order from the "same face" crowd.
    Why should we apologize, you guys should be thanking us for being vocal. If we didn't get on Blizzards case about this they would have never done it.
  1. Coronius's Avatar
    Blizzard, you are doing it right.
  1. Highlord Hanibuhl's Avatar
    I like how this is the best response they could have given about the sameface and people are still complaining...

    Interwebz... it never changes... Don't you ever change internet!!!

  1. mmoc79cd15b503's Avatar
    Well done Blizz, really good, glad they went the extra mile.

    - - - Updated - - -

    Quote Originally Posted by Steamwheedle View Post
    Well, it would seem some apologies are in order from the "same face" crowd.
    Or some credit.
  1. The Stormbringer's Avatar
    I've said it elsewhere, but I'm pleased my older concerns were baseless. This is what I was hoping to see: a strong resemblance to the old models, and a clear and obvious differentiation between the new ones. Assuming the other faces will follow what we're seeing here, I'm going to be pleased with the new models (especially if they keep the elf bounce and spacegoat waggle).
  1. Ickz's Avatar
    Quote Originally Posted by Fullmetal89 View Post
    Why should we apologize, you guys should be thanking us for being vocal. If we didn't get on Blizzards case about this they would have never done it.
    ROFL. Are you kidding me? This was obviously their intent from day one. I'll admit they should've said something earlier. I remember posting in one of the many sameface threads saying that they were just going to set the base positions of every face to match their classic counterparts and I don't know why everyone's freaking out - and look what happens.
  1. Queen of Hamsters's Avatar
    Can't wait to see what my fav face in all the races will look like . Glad they're really on the ball with this one! The dwarf looks glorious!!
  1. Trassk's Avatar
    Well this is them doing it right. I wonder if this was natural progression or if they only decided this because of the same face threads?
  1. mmoc79cd15b503's Avatar
    Quote Originally Posted by Ickz View Post
    ROFL. Are you kidding me? This was obviously their intent from day one. I'll admit they should've said something earlier. I remember posting in one of the many sameface threads saying that they were just going to set the base positions of every face to match their classic counterparts and I don't know why everyone's freaking out - and look what happens.
    They didn't listen to panda's faces. It wasn't totally out of the question that they might of done the same again especially if the workload was pandas x11. The community quite possibly contributed to nothing by complaining, on the other hand the fuss people kicked up might well of got us here.

    Either way it was worth doing.
  1. Delondial's Avatar
    Quote Originally Posted by Ickz View Post
    ROFL. Are you kidding me? This was obviously their intent from day one. I'll admit they should've said something earlier. I remember posting in one of the many sameface threads saying that they were just going to set the base positions of every face to match their classic counterparts and I don't know why everyone's freaking out - and look what happens.
    I'd have to agree. The majority of criticisms over same face were toxic knee-jerk reaction. Voicing concerns is one thing, but this was prematurely overblown.
  1. Queen of Hamsters's Avatar
    Quote Originally Posted by Ickz View Post
    ROFL. Are you kidding me? This was obviously their intent from day one. I'll admit they should've said something earlier. I remember posting in one of the many sameface threads saying that they were just going to set the base positions of every face to match their classic counterparts and I don't know why everyone's freaking out - and look what happens.
    Being smug about it now is one thing, but please don't forget the worgen and pandaren females.

    People were right to be concerned. Hell, I was as well.
  1. Trassk's Avatar
    Just happy my orc characters won't all look like garrosh.
  1. Punisher069's Avatar
    Quote Originally Posted by Fullmetal89 View Post
    Why should we apologize, you guys should be thanking us for being vocal. If we didn't get on Blizzards case about this they would have never done it.
    Ehh I don't know. Personally I couldn't care less about the same face. I was just happy my human looked human. My three draenei characters all have the same face right now haha.
  1. Terahertz's Avatar
    I'm sorry for bringing this up, but I only just noticed how horrible female human looks compared to dwarves and orcs... The face looks so extremely bland and doll like. The shape of it is horrible as well :/

    Either way, I like the different orc face.
  1. Howard Moon's Avatar
    Well, this puts most of my "same-face" worries to rest.

    Looks good, Blizz!
  1. Keristrasza's Avatar
    Quote Originally Posted by Fullmetal89 View Post
    Why should we apologize, you guys should be thanking us for being vocal. If we didn't get on Blizzards case about this they would have never done it.
    I don't think anyone should be thanking you, the entire same-face crowd has been annoying and pushy from the start. Blizzard had intended to do it in patches, but same-face crowd wanted it "Now now now" instead of waiting. Game play, features, dungeons, raids, etc are a little more important than "same face" to be fixed right off the bat. I do NOT want a repeat of Cataclysm because someone wanted their characters to be "pretty" right this second.
  1. Queen of Hamsters's Avatar
    Quote Originally Posted by Keristrasza View Post
    I don't think anyone should be thanking you, the entire same-face crowd has been annoying and pushy from the start. Blizzard had intended to do it in patches, but same-face crowd wanted it "Now now now" instead of waiting. Game play, features, dungeons, raids, etc are a little more important than "same face" to be fixed right off the bat. I do NOT want a repeat of Cataclysm because someone wanted their characters to be "pretty" right this second.
    Tbf, another Cataclysm would be a failure on Blizzard's end, not on the playerbase. They would delay if there was no way, they're all adults and not diaper babies in need of your protection.

    And, you can't really speak for what is more important to people. You can speak for yourself, and to many the new models are a MASSIVE deal that they look forward to exploring on the day of release.
  1. Granyala's Avatar
    Quote Originally Posted by Rorcanna View Post
    Being smug about it now is one thing, but please don't forget the worgen and pandaren females.

    People were right to be concerned. Hell, I was as well.
    I find it really disturbing that people don't seem to grasp that it was their intention to ship with sameface and then update later (whenever that might have been).
    It says so right there in the Artcraft.
  1. Trassk's Avatar
    Quote Originally Posted by Howard Moon View Post
    Well, this puts most of my "same-face" worries to rest.

    Looks good, Blizz!
    Give it that, it does do that. At least that's one less disappointment from this expansion

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