You don't have to look further than the MMO-C forums to see that whoever you listen people will complain and quit. The community is split in so many kind of players that you can't just "listen to the community".
And you don't have to look further than the MMO-C forums to see that people are ignoring facts and pull numbers and "facts" out of their asses.
Some guys asked for an answer, Ornyx did an honest one, and since none of the posters he was refering to works at Blizzard how the fuck they know whether or not Blizzard is ignoring the inconvenient questions on purpose ? They don't, thus it's "fabricated and not helpful to the convesation overall".