Please help fast! Wired internet not working anymore

[Deleted]

Hey! Long time no see. We'll im writing behalf of a friend who i've been literally trying to help for 7 hours straight now.

An ISP were digging new fiber cables in his area, and accidentally cut his current adsl cable. The problem was fixed pretty quick though and the cable was reconnected.

But now his computer will not connect to any places at all. So hes running Win 10 and all he can use is Microsoft Edge browser and Teamspeak...
battle net wont work. Any other browser wont even try to load pages at all. And what is weird, is that he cant even open any program that uses an internet connection. Teamviewer wont even open. Steam wont open at all etc.

And the funny thing is that he can connect to the internet using his routers wifi on his phone too.

What we've tried:
1. Resetting winsock (cmd as admin)
2. Flushing dns many times
3. uninstalling antivirus and firewall
4. releasing and renewing ipconfig
5. resetting modem/router and had it unplugged for 10 minutes
6. wiping all network drivers and re installing them
7. manually entering ipv4 and ipv6 dns addresses according to isp ip's.
8. system restore (fails for some reason and doesnt complete...)
9. sfc /scannnow
10. checked windows firewall is disabled

Also he can access 192.168.100.0 (router) on microsoft edge and phone wifi. but not on the computers chrome or any other browser either.

[Vash The Stampede]

You should let it use DHCP and not a static address until the issue is resolved. Check to make sure something didn't setup a proxy, like a malware program would do. Try avoiding the router and plug it straight to the modem.

[Deleted]

Hey. Sorry i actually meant modem, he doesnt have a router.
And his ISP doesnt even provide a static IP anyway.

Spybot didnt find any malware, But still doesnt mean he could'nt have any.

[Vash The Stampede]

Hey. Sorry i actually meant modem, he doesnt have a router.
And his ISP doesnt even provide a static IP anyway.

Spybot didnt find any malware, But still doesnt mean he could have any.

Malware would setup a proxy to redirect traffic. Some web browsers allow a proxy to be set separately form the OS. One of the things malware likes to do. Just check each browser to see if a proxy was set, and have it turned off. Then get malware bytes if you see a proxy was setup.

http://www.dummies.com/how-to/conten...indows-10.html

[Ssateneth]

try another pc. if it doesnt work, its your isp fault, call them.

if it works, then backup important stuff and format.

[Deleted]

After 8 hours of trying! I found a solution!! Imported my winsock files from my own Windows 7 ....

Solution 5 – Import Winsock keys from a different computer
We have to mention that this is an advanced solution, and if you’re not careful, or you don’t know how to modify registry, don’t do it, because you can cause damage to your operating system if you’re not careful.

To do this, you’ll need a different computer that doesn’t have problems with Network Protocols. You don’t have to use Windows 10 computer, even computer with Windows 8 or Windows 7 should do. Here’s what you need to do:

On the working Windows open Registry Editor and find the following keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
Export these keys and move them to a USB flash drive.
Switch to a Windows 10 computer that has issues with Network Protocols.
Uninstall network driver.
Open Registry Editor and find the following keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
You can export them, in case you need backup. After exporting them, delete both keys.
Restart your computer.
When your computer restarts insert the USB with Winsock keys from a different computer.
Go to Registry Editor again.
Go to the location where those keys were (HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\)
If Winsock2 key is back, delete it again.
Import the following keys from your USB:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
Close Registry Editor.
Open Command Prompt as administrator and run netsh winsock reset command.
Restart your computer.

Thanks for the effort!