And so, today I got a mute for 12 hours.
Unfortunately, this system is a double-edged sword, where, for most it does the job...because it's usually a case of someone being toxic.
But say you tell people they're wrong, they get offended and they report you and this happens a lot. Not saying I'm an angel: I'm a firm believer that if an asshole is toxic, you tell them to fuck off. But in my case, these are rare, so, really, how many people need to report you?
How do I appeal this?
Answer is: I can't.
Blizzard should try to be more open on what the solution is here for people who got the ban unfairly.