comcast users is this weird for you lol?

[sizzlinsauce]

so i was just checking randomly and it said this shit.


Previous Bill
Previous Balance $240.61
Current Bill (12/10 - 1/9)
Recurring charges (Services) $187.95
Non-recurring charges (e.g. One-time fees, PPV, Usage) $0.00
Taxes, surcharges, fees $11.51
Total bill $199.46
Payments/Credits
Credit posted - Thank you cr $1.35
Credit posted - Thank you cr $3.16
Credit posted - Thank you cr $1.33
Credit posted - Thank you cr $0.59
Credit posted - Thank you cr $0.50
Credit posted - Thank you cr $3.73
Credit posted - Thank you cr $1.01
Credit posted - Thank you cr $50.00
Credit posted - Thank you cr $25.07
Credit posted - Thank you cr $0.60
Credit posted - Thank you cr $0.50
Credit posted - Thank you cr $3.18
Credit posted - Thank you cr $2.70
Payment received 11/23 - Thank you $215.54
Total payments received $309.26
Total (previous + current) due 12/23/2011 $130.81
Unbilled Activity
Non-recurring charges (e.g. One-time fees, PPV, Usage) $0.00

lol random credits from who knows what... anyone know?

[icedwarrior]

I've never seen this before, but what I would assume what happened is that they did something wrong (ie, billed you for something you didn't do), then credited you to "reverse" what didn't happen. This is all speculative, since I've never had this happen, but I'm not really sure what happened, to be honest, considering you have *13* different credits.

I did, however, see a google site in which Comcast had to cancel an installation appointment, so the customer received a $50 credit. ...has that happened to you? Have you ordered PPV? Have you done anything out of the ordinary?

[sizzlinsauce]

no not really other than random internet outages a long while ago from 9pm to 12 midnight. bu those are weird ass credits. some for 50 cent lol

[icedwarrior]

no not really other than random internet outages a long while ago from 9pm to 12 midnight. bu those are weird ass credits. some for 50 cent lol

Hmm, maybe they've determined how long a certain time frame costs? ie, 5 minutes outage = $.67, so you've recieved some credit for when it's been down...? Dunno man, just throwing it out there. I'd strongly recommend calling them (it sucks, I know, but it's your money, if that doesn't motivate you, I don't know what will).

[Irisel]

Without contributing to the thread: Comcast suck!

And, no, I've never seen that on my bill when I had Comcast. then again, I primarily paid online. I would call them and see, it's pretty freaking weird. The only thing I can think of is either a newbie got a hold of your bill and didn't have a good grasp on how to use the computer system, or their computer/accoutning system malfunctioned and they're just correcting their mistake.

[glo]

$240 a month for internet/cable? Holy shit. What in the hell kind of packages are you subscribed to?

[sizzlinsauce]

$240 a month for internet/cable? Holy shit. What in the hell kind of packages are you subscribed to?

I had the maxed internet(business speed) and all the channels.

figured it out. comcast is crediting me everytime they have outages of certain channels or entire service outages.