I totally agree that there should be a sellback option as I did the same thing a couple times in beta and also once in live although I was able to pull all the mods out and use it.
However, I think I know why it is somewhat complicated to do compared to other MMOs. Mods. If you could sell back any item you bough, it would be pretty easy to buy an item, steal the mods, and sell it back. So in order to prevent that, they will have to have a system that either checks to confirm all the correct mods are still on the item, or, make sure that there were no changes to the itme. If there isn't already a flag (field) in their database that stores items for characters, that would require a new field and then new coding to recognize that field.
Basically, it could be very complicated because of mods, depending on how their code is written and how their databases were designed. So it may not be all that easy to impliment. I am sure they will at some point, but it could take some time.
Yes thats true i learned this buy buying the wrong item solely on the stats since i could not look up this info when i bought the set item 7 days ago.
---------- Post added 2012-01-07 at 11:46 AM ----------
Hu? i got back "I am Protocol Droid W4-U9 of Human-Cyborg Relations...
I have received your transmission regarding your request for items exchange.
We do apologize for any inconvenience this might have caused you. However, we could only provide exchanges/ returns if the item/credit was bought/acquired due to a game bug or a game design flaw.
Please do not hesitate to contact us again if there is anything further we can help you with.
Galactic Support is our specialty...
Sincerely,
Protocol Droid W4-U9 (aka Gerhard)
Star Wars: The Old Republic Customer Service
We would love to hear your feedback on our Customer Service and invite you to fill out the following survey which will help us to continually improve our support!"
The thing i noticed is if you try delete an in game mail with money in it there is no warning...I only recently realised that there has been probably about 2k+ credits I have missed out on because i didnt notice the small credits box down the bottom and have been completely deleting ingame mails with credits sitting there and NO WARNING...if there is an option that i have accidently ticked please let me know...someone should put these few things in swtor forums as more stuff bioware should fix when they can.
Welcome to the realm of newly released mmo's. Now quit your bitchin' get back on the horse and enjoy the ride till they release combustion engines :P
While I understand where your coming from I will say that it could just be due to the fact that they have a content patch on the way and are leaving some stuff till then. They had a patch for the commendations going into your inventory and you saw how that ended. The game's not been out month give them a little time.