EA/BioWare hiding the cancel subscription button?

[Cakka]

Call it the Case of the Canceled Sub: Many players have written in to us to report that the "cancel subscription" button on their Star Wars: The Old Republic account pages has mysteriously gone missing. Considering that tomorrow is the one-month mark where accounts are set to be billed following the free month of gameplay for those who started on launch day, this is particularly troublesome.

Some players have found a workaround link, but have received a warning and seen their threads shut down by moderators as violating the Rules of Conduct.

BioWare is investigating the situation and has alluded to an issue with certain types of browsers. In the meantime, the CS team has asked for those affected customers to contact the company by phone if looking to cancel their subscription.

For those looking to stay subbed, BioWare is awarding those who pay for an additional month of game time by March 19th with a special "Founder" title.

http://massively.joystiq.com/2012/01...sing-for-some/

[conscript]

Already threads on this. If you are experiencing this bug, which most people are not, you can add /cancel to the url of the subscription page and it takes you right to the cancel screen. If Bioware was hiding it they would be hiding it on everyone's account, not a select few.