Personally? New models, hands down. Challenge modes are fun, but I prefer raiding and totally new content rather than different modes of content.
So, it wouldn't be worth it to me to have them go back and do Challenge modes for old content at the cost of new models. A few Challenge modes paired with new content is just fine.
Character models, definitely! Right now it's like 8 bit Mario in a 64 bit world...
New content, new models.
335 unique mounts, 387 total#PleaseBlizzardGiveMeTheDamnedFoxMountThankYouFuckYouThanks
Given the lack of interest in Challenge Modes by the community, I'd expect the majority to ask for new models and I agree, new models please!