Originally Posted by
Howlrunner
Yes, companies never ever look at reputational loss, or customer satisfaction ever. What are you? 12?
Sheesh, as always the know all nothings come out and ramble on with the same BS over, and over.
Bots are usually compromised accounts, and it takes investigation. It would be unfair to perma-ban a player how got their account hacked and then was on bot loop for 10 hours farming. So 3 hours for a hacked account seems fine. Long enough to change things, notify the user and deter the bot from being used.
If it transpires to be a player using it, they will escalate up the pyramid I guess. Persoonally, not privy to the inner workings of Blizzard, but it's sure as hell not the "Oh they want money" crap people spout all the time.