Damaged my pc, need to find out what's wrong/how to fix

Deleted · 2013-04-27, 03:50 PM

My computer fell on its side (toppled over, no actual falling distance), and now the available memory seems to have dropped.

I notice that in the resource monitor 2600MB is reserved for hardware (trivia: my brother with the same pc as me has had that since the start, unlike me, resulting in his pc underperforming)

The next moment I can send my pc in for repair'd be monday.

Following the sticky about required information I use Belarc for this:

CPU (brand, model, speed):

2,20 gigahertz AMD A6-3620 APU with Radeon HD Graphics
512 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Motherboard (brand, model, chipset): hope main circuit board means the same:

Board: Acer Aspire X3470
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. P01-A4 12/20/2011

RAM (amount, type, speed)

1494 Megabytes Usable Installed Memory

Slot 'DIMM1' has 2048 MB (serial number A91F0500)
Slot 'DIMM2' has 2048 MB (serial number B51F0500)
Slot 'DIMM3' is Empty
Slot 'DIMM4' is Empty

Graphics Card (brand, model)

AMD Radeon HD 6530D [Display adapter]
Samsung SMS22A100 [Monitor] (21,7"vis, s/n ZTMBHMCC100189, januari 2012)

Power Supply (brand, model, wattage)

Unknown :/

Operating System

Windows 7

Resolution

1920 x 1080

WoW Settings (AA, Shadows, View Distance, Spell Effects...etc) As usual, but will include.

texture resolution: Custom
texture filtering: 4x Anisotropic
projected textures: enabled

Shadow quality: good
Liquid detail: ultra
Sunshafts: high
particle density: ultra
SSAO: low

view distance: ultra
Environmental detail: good
Ground clutter: good

Display mode: windowed (fullscreen)
Multisampling x1
Vertical sync disabled

anything else needed?

Dxdiag output:

Code:

------------------
System Information
------------------
Time of this report: 4/27/2013, 17:45:56
       Machine name: SYSTEM
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
           Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Acer
       System Model: Aspire X3470
               BIOS: BIOS Date: 12/20/11 11:11:29 Ver: 04.06.04
          Processor: AMD A6-3620 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.2GHz
             Memory: 4096MB RAM
Available OS Memory: 1492MB RAM
          Page File: 1894MB used, 1293MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 6530D
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon HD 6530D (0x964A)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_964A&SUBSYS_061D1025&REV_00
     Display Memory: 989 MB
   Dedicated Memory: 499 MB
      Shared Memory: 490 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: SMS22A100
         Monitor Id: SAM0868
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1140 (English)
     Driver Version: 8.982.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/28/2012 04:13:56, 1100288 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71EE2-D50A-11CF-E177-1726BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x964A
          SubSys ID: 0x061D1025
        Revision ID: 0x0000
 Driver Strong Name: oem46.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Sumo_Desktop:8.982.0.0:pci\ven_1002&dev_964a
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10258100&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6392 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 6/14/2011 13:38:12, 2899176 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6392 (English)
      Driver Attributes: Final Retail
          Date and Size: 6/14/2011 13:38:12, 2899176 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
      Device Name: Muis
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Toetsenbord
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Programmable Hotkeys
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x5081
        FF Driver: n/a

      Device Name: Saitek Cyborg Keyboard (USB)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0728
        FF Driver: n/a

      Device Name: Saitek Cyborg Keyboard (USB)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0728
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-hoofdhub
| Vendor/Product ID: 0x1022, 0x7807
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID-toetsenbordapparaat
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Saitek Cyborg Keyboard (HID)
| Vendor/Product ID: 0x06A3, 0x0728
| Matching Device ID: hid\vid_06a3&pid_0728&mi_00
| Service: kbdhid
| 
+ Razer Naga
| Vendor/Product ID: 0x1532, 0x0015
| Matching Device ID: hid\vid_1532&pid_0015&mi_01
| Upper Filters: rzudd
| Service: kbdhid
| 
+ Toetsenbordstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ HID-muis
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Razer Naga
| Vendor/Product ID: 0x1532, 0x0015
| Matching Device ID: hid\vid_1532&pid_0015&mi_00
| Upper Filters: rzudd
| Service: mouhid
| 
+ Muisstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 91.5 GB
Total Space: 228.3 GB
File System: NTFS
      Model: ST350041 3AS SATA Disk Device

      Drive: D:
 Free Space: 186.9 GB
Total Space: 229.1 GB
File System: NTFS
      Model: ST350041 3AS SATA Disk Device

      Drive: E:
      Model: HL-DT-ST DVDRAM GH70N SATA CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

--------------
System Devices
--------------
     Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_061D1025&REV_03\3&267A616A&0&80
   Driver: n/a

     Name: Standard OpenHCD USB Host-controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_061D1025&REV_11\3&267A616A&0&98
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1705&SUBSYS_061D1025&REV_00\3&267A616A&0&00
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&267A616A&0&A4
   Driver: n/a

     Name: Standard OpenHCD USB Host-controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_061D1025&REV_11\3&267A616A&0&90
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&267A616A&0&C4
   Driver: n/a

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_061D1025&REV_11\3&267A616A&0&A3
   Driver: n/a

     Name: AMD SATA Controller
Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_061D1025&REV_40\3&267A616A&0&88
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&267A616A&0&C3
   Driver: n/a

     Name: High Definition Audio-besturing
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_061D1025&REV_01\3&267A616A&0&A2
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&267A616A&0&C7
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&267A616A&0&C2
   Driver: n/a

     Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_061D1025&REV_13\3&267A616A&0&A0
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&267A616A&0&C5
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&267A616A&0&C1
   Driver: n/a

     Name: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_760111AD&REV_00\0000AB1BBF0DB79C00
   Driver: n/a

     Name: Standard OpenHCD USB Host-controller
Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_061D1025&REV_11\3&267A616A&0&A5
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&267A616A&0&C6
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&267A616A&0&C0
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_80001025&REV_06\F2050000684CE00000
   Driver: n/a

     Name: Standaard Enhanced PCI naar USB-hostcontroller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_061D1025&REV_11\3&267A616A&0&9A
   Driver: n/a

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_1022&DEV_170C&SUBSYS_061D1025&REV_00\3&267A616A&0&38
   Driver: n/a

     Name: AMD Radeon HD 6530D
Device ID: PCI\VEN_1002&DEV_964A&SUBSYS_061D1025&REV_00\3&267A616A&0&08
   Driver: n/a

     Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_061D1025&REV_03\3&267A616A&0&81
   Driver: n/a

     Name: Standaard Enhanced PCI naar USB-hostcontroller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_061D1025&REV_11\3&267A616A&0&92
   Driver: n/a

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_1022&DEV_170A&SUBSYS_061D1025&REV_00\3&267A616A&0&28
   Driver: n/a

     Name: High Definition Audio-besturing
Device ID: PCI\VEN_1002&DEV_1714&SUBSYS_061D1025&REV_00\3&267A616A&0&09
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Expression Encoder Screen Codec 2,0x00600800,1,1,Microsoft.Expression.Encoder.EEScreen.Codec.dll,4.00.1639.0000
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
MainConcept MPEG Demultiplexer,0x00800100,1,2,mc_demux_mp2_ds.ax,9.06.0007.7967
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DivX AAC Decoder,0x00800000,1,1,daac.ax,8.08.0000.41966
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.0021
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
DivX Demux Filter,0x00800002,0,3,DirectShowDemuxFilter.dll,1.00.0003.0136
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.03.0000.0048
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
DivX Demux Filter (Unrestricted Edition),0x00200000,0,3,DirectShowDemuxFilter.dll,1.00.0003.0136
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Expression Encoder Screen Codec 2,0x00600000,0,0,Microsoft.Expression.Encoder.EEScreen.Codec.dll,4.00.1639.0000
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
MainConcept Stream Parser,0x00400000,1,2,mc_demux_mp2_ds.ax,9.06.0007.7967
Adaptive Streaming Filter,0x00600000,0,0,Microsoft.Expression.Encoder.Utilities2.dll,4.00.1639.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak-codec van Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
DivX 6.9.2 Codec (4 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
DivX 6.9.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

**Sunius** · 2013-04-27, 03:52 PM

Reseat your RAM. Looks like it got loose.

Deleted · 2013-04-27, 03:59 PM

Originally Posted by Sunius

Reseat your RAM. Looks like it got loose.

Ok...thanks for identifying the problem and coming with a solution

edit: and for the fast response btw!

Question now is: how do I reseat my RAM? I've never touched the inside of a computer before :s

Deleted · 2013-04-27, 04:04 PM

just go to youtube and search installing ram... There are tabs on each end of the module, press those down to release the ram. pull it out. place it back in with some pressure until those 2 tabs snap closed. do this with each module and see if that helps.

Deleted · 2013-04-27, 04:06 PM

Originally Posted by drglnc

just go to youtube and search installing ram... There are tabs on each end of the module, press those down to release the ram. pull it out. place it back in with some pressure until those 2 tabs snap closed. do this with each module and see if that helps.

Alright! I'll be back with the results shortly-ish.

Deleted · 2013-04-27, 04:09 PM

Originally Posted by Omoidaseba

Ok...thanks for identifying the problem and coming with a solution

edit: and for the fast response btw!

Question now is: how do I reseat my RAM? I've never touched the inside of a computer before :s

On your MB there are 4 slots next to eachother, 2 of them are filled the other 2 are empty, this is your memory.
On each side of the filled slots there are 2 plastic thingys standing right up, when you push them down the memory will come out.
When you want to put the memory back in, look on how exactly the memory fits (it only fits one way) put the plastic thingys horizontal, when you push the memory in they will come up on their own, and only when they are in an upright position are they correctly installed.

IMPORTANT!

Befor you touch your MB, be sure to use the power switch. This will drain the system of its remaining power and you will have less of a chance damaging annyting inside (though its still possible, unlikely but possible)

**Daerio** · 2013-04-27, 04:12 PM

It's very important that you make sure that it's completely unplugged and no power is going to your PC before you try to do anything to your RAM... it will cause a short if you do not. (which will ruin your RAM port, and mean you have to replace your motherboard)

Deleted · 2013-04-27, 04:21 PM

Reading these 2 posts as well.

So the plan is:

Close all programs; press the power button till it pwoers down
Unplug the pc
Be touching something metal while pressing the tabs to pull out the RAM, then put it back in, make sure the tabs are back how they were.
then close the pc again, plug it in, and it should be fixed.

Right?

Deleted · 2013-04-27, 04:23 PM

Originally Posted by Omoidaseba

Reading these 2 posts as well.

So the plan is:

Close all programs; press the power button till it pwoers down
Unplug the pc
Be touching something metal while pressing the tabs to pull out the RAM, then put it back in, make sure the tabs are back how they were.
then close the pc again, plug it in, and it should be fixed.

Right?

yea, but after you have unplugged it you need to push the power button!
Thats the only way to drain the system.

Deleted · 2013-04-27, 04:24 PM

Originally Posted by MeHMeH

yea, but after you have unplugged it you need to push the power button!
Thats the only way to drain the system.

Ok, wish me luck

Deleted · 2013-04-27, 04:28 PM

In theory yes, but you never actually know how the result will be with computers.

I'm gonna link you 3 videos from newegg on how to build a computer. They might help you in the future with replacing broken parts.

Part 1: http://www.youtube.com/watch?v=lPIXAtNGGCw
Part 2: http://www.youtube.com/watch?v=d_56kyib-Ls
Part 3: http://www.youtube.com/watch?v=RxaVBsXEiok

**Darkrulerxxx** · 2013-04-27, 04:30 PM

Originally Posted by Omoidaseba

Ok, wish me luck

Dont worry man, Reseating the RAM is the easiest component of the PC to fix. You'll be fine.

Deleted · 2013-04-27, 05:16 PM

Originally Posted by Darkrulerxxx

Dont worry man, Reseating the RAM is the easiest component of the PC to fix. You'll be fine.

Ok, my computer is opened up, aaaand my dvd drive is blocking one of the RAMs. It's pretty tight in there compared to what video's showed me :/

Deleted · 2013-04-27, 05:23 PM

Originally Posted by Omoidaseba

Ok, my computer is opened up, aaaand my dvd drive is blocking one of the RAMs. It's pretty tight in there compared to what video's showed me :/

just disconect the drive, you can unscrew it and push it a bit out of the case, this should give you plenty of room.
You can also remove the graphics card out quite ez, just unscrew the screws that connect it to the case and you can pretty much just get it out. There is a little bit of plastic holding the card on the MB aswell, you can just put it aside and it should be no problem. (dont forget to unplug-replug the extra power on the graphics card if you take it out)

**vesseblah** · 2013-04-27, 05:30 PM

Originally Posted by Daerio

It's very important that you make sure that it's completely unplugged and no power is going to your PC before you try to do anything to your RAM... it will cause a short if you do not. (which will ruin your RAM port, and mean you have to replace your motherboard)

Originally Posted by MeHMeH

yea, but after you have unplugged it you need to push the power button!
Thats the only way to drain the system.

Actually the safest way (but it's too late now) is if you turn power off from the switch in PSU but leave it plugged to the wall, then touch some metal part of the case to ground yourself (PC plugged into wall will keep the case grounded at all times) before doing small operations like (un)plugging memory or graphics cards or disc drives.

If there is no power switch in the PSU (very unlikely, but possible in extremely shit quality devices) then you should unplug it from the wall.

Originally Posted by Omoidaseba

Ok, my computer is opened up, aaaand my dvd drive is blocking one of the RAMs. It's pretty tight in there compared to what video's showed me :/

First before disassembling anything try if you reach it with your fingers blind. You can see from unblocked RAM slots how it looks like and where you need to poke so it's easy. Nothing in there will bite you.

Deleted · 2013-04-27, 05:54 PM

Ok, I reconnected the lot and now my computer makes a long noisy beeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeep... something seems to be wrong I'm afraid.

edit: Google tells me to remove and re-install the memory. (again)

**vesseblah** · 2013-04-27, 06:10 PM

Originally Posted by Omoidaseba

edit: Google tells me to remove and re-install the memory. (again)

Go for it.

If you're very unlucky the RAM slots on your motherboard has damaged from the fall and whole board needs to be replaced. Most likely it's one slot damaged and you can work around it by moving the two RAM sticks from the slots where they originally were into the two empty spaces instead.

**Hottage** · 2013-04-27, 06:20 PM

Originally Posted by Omoidaseba

Ok, I reconnected the lot and now my computer makes a long noisy beeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeep... something seems to be wrong I'm afraid.

edit: Google tells me to remove and re-install the memory. (again)

Check the location of the beep:
- If it's from your Graphics card you have failed to reattach an auxiliary power cable (an extra cable to the top-back of the card). Reattaching this will fix the problem without any additional side-effects, this is pretty foolproof - there is only one type of cable which will fit, and it will only fit one way.
- If it's coming from the board, you have either not seated the memory correctly (check that the memory is fitted nice and snug and the crimps are correctly locked), accidentally unplugged the CPU fan (check the cable from your CPU fan to make sure it's correctly seated in the two/three pin board slot), or accidentally unplugged an auxiliary power cable from the board (if this is the case resolving it is a little more complex, as which auxiliary motherboard power ports are required varies based on the model of motherboard and / or power supply).

Deleted · 2013-04-27, 06:24 PM

re-opened the pc, and noticed the tabs are useless as they cant shut properly. the card cant get deep enough in for the tabs to fit. Or I might be too careful.

Havent touched the graphics card, will check the fan.

Cheers for the answer

@vesseblah: my computer worked on 1 RAM after the fall; so that part is (WAS?) fine.

**vesseblah** · 2013-04-27, 06:27 PM

Originally Posted by Omoidaseba

re-opened the pc, and noticed the tabs are useless as they cant shut properly. the card cant get deep enough in for the tabs to fit. Or I might be too careful.

Note that the RAM sticks have a hole not quite in the middle, you need to have it right way around. It does need quite a lot of force to 'click' in. When you push it far enough the locking tabs on ends will automatically turn down, until that keep pushing.

If you think you've used ridiculous amount of force and it still doesnt go down first doublecheck the notch is in right place, and doublecheck there's nothing in the slot preventing you from pushing the RAM all the way down and locked.

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