http://www.kotaku.com.au/2013/07/zyn...-support-role/
In select circumstances, until earlier today, the Zynga game Coasterville told users to email a certain address @themepark.com if something went wrong. The problem is that email address didn’t belong to a Zynga employee.
Now, Eric doesn’t work for Zynga. He tells us he’s never played a Zynga game in his life. When Zynga didn’t reply to his messages pointing out the error, he started doing their job for them. Here’s a selection of his responses to Coasterville players, most of whom had no idea he wasn’t an actual Zynga employee, and who went along with his seemingly helpful requests.