I have had characters restored from months [if not over a year] ago, I think after 6 months they lose their possessions but that's about it. The characters are never fully deleted so calling BS on the GM unless you're not understanding him and he's telling you to restore via the new features.
Well - you could help us Unbelievers by copy/pasting what the GM said or the ticket response. Or a screenshot of the conversation.
Last edited by det; 2013-08-30 at 09:01 AM.
Originally Posted by Blizzard Entertainment
I never heard of hackers deleting toons. Also, if you get hacked and you call blizzard, it will be taken care of immediately. They will definately not tell you to make an in-game or out-game ticket. That basically leaves 1 option: like many other people that play this game, having fun means trolling and being horrible towards others.
When I got hacked I received all of my stuff back within a few days, actually ended up with a bit more as it seems the hacker missed a character and Bliz just "duped" my account from a previous time.
The most annoying thing is re-organizing everything once again as you get it all back via the mail system.
Sorry I cannot grant a link, but I don't have my authenticator with me to work, due to obvious reasons ^^
That means, if somebody found the algorithm blizzards is made over it's useless against that person. Still have the password though. If that has happened yet is an entirely other question.
Is other ways to get around too, but isn't easy either. Doesn't mean it's impossible.
Still sounds very very strange just to go in to actually _delete_ the characters. There's no purpose in that
Everyone has so much to say
They talk talk talk their lives away
Your friend must be lying.
1. Its not worth the bother to try and hack an account with an authenticator unless you have the authenticator in your hand.
2. As said above, it is possible to get both items and toons back after several months.
3. This seem like a post mostly to flame Blizzard Gms.
Many doesn't know this, but did you know that Blizzard support line is free to call on Skype? +44 800 0288246 is the golden number, and they are always there to help with such matters as this one.
Last edited by xanzul; 2013-08-30 at 09:08 AM.
Yeah....This is fake.... The proper channel for hacked accounts is the phone line. They wouldnt tell you to make tickets because your account was hacked and you wouldnt be able to log in to submit them.
You call, tell them you were hacked, they ask for proper ID, you give it, they shut down the account and investigate. Later you get an email telling you they investigated and you should scan for viruses then change your passwords and secret questions.