http://www.cnn.com/2014/04/23/health...h-care-delays/
Short:
Managers at the Pheonix, AZ, VA are accused of keeping two waiting lists. One was shared with Washington DC and was used for forming statistics and assessing bonus's. The second list was kept secret.
Every time a veteran entered the Pheonix VA they were placed on the "secret" waiting list. This was done by entering the vets info, doing a screen capture, then deleting the info so that DC doesn't see it. As the "known" waiting list shrinks the VA would move people off of the secret list and on to the shared list.
The VA is now facing charges that several vets died while they languished on the "secret" list.
Again...the apparent reason for this was so that workers at that VA could receive better bonus's.