It seems that whenever somebody makes a completely objective statement or fair general criticism regarding Blizzard, there's always a dozen guys lined up with "logical" answers and a handful of insults to throw around before they can finish their thoughts. So many of these people don't even partially agree with the thoughts mentioned in the original post, they flat out disagree without even attempting to continue the discussion. I mean, I don't really care that someone disagrees with a criticism for Blizzard (or their games), but it's just like, how do so many people make someone feel "wrong" for having an opinion?
What's mostly bothering is the ratio of apologists to critics. It's a massacre. We could take 20 different well-written complaint threads and all of them will have an overwhelming majority of apologists making the OP seem like a giant jackass. How do so many people invest in defending Blizzard even though they've made many mistakes? However, at this point, this community is beginning to make me question whether Blizzard has ever actually made a single mistake in the entire history of their company.
I can contrast MMOC with another popular Blizzard game-oriented forum and the ratio is completely reversed. It's like night and day. And I actually don't like that place too because it's got far more haters/trolls than critics and a sad number of apologists.
So, why are there so many and why do they do it? Part of the answer is luck, MMOC just happened to gather them here, mostly on accident. The other part of the answer is this (as it pertains to WoW specifically): We pay a large sum of $15 a month - well, most of us - so some people will try their hardest to justify their long-term expenses on the game. Internal thoughts like "Why would someone accuse me of playing a bad game I pay really good money for? This game is perfect and so is the company!" arrive at the subconscious when they read complaints (don't take offense; the quote was a hyperbolic example). That's one extreme, but let's talk about the other. On the flip side, some people want to find reasons to cancel their expenses for this game (like complain), but it's not as bad, because there is no way they could make deluded complaints while still paying for the game. I mean, there are exceptions, but they are the exception, not the rule. What the critics usually say is respectable while the apologists seem to have sacrificed their judicial ability to justify their large expenses.
I guess what I'm trying to say and probably serves as the best example to close this post is...the Blizzard apologists on this forum have a psychological issue very similar to something called "ludomania." They don't realize they have the problem and they are addicted to doing it. They do it on impulse. They lie, tolerate, withdraw, lose control, etc. They can be rude and ruthless. And these people can not be changed overnight, making it very problematic.
So, for those of us that fall into the minority (not-apologists), do not feel as if your complaints are invalid or stupid because of these apologists. You're doing the right thing by voicing your opinion because it could drastically shape the Blizzard of tomorrow.
Thanks for reading,
Lyctam