Blizzard just blocks out anything they don't want or care about. There is no point in trying to get through to them.
Posts/threads are deleted without reason and when you try to talk to CM's or anyone employed by Blizzard you are met with condescension and politely telling you to eff off.
They didn't like a thread I made, so they suspended me for it. Fine. Guess what they did next?
Every single post/thread I have ever made on any character is now gone. They wiped everything.