Lack of CM Communication
What's wrong to post more information about the game, and be more open? I see there are many Blue post welcoming their new colleague... but none of them are talking and interacting with us.
It's worth keeping in mind that the forum is just one part of our responsibilities as CMs.
This article (click on Community Manager / Editor) gives a good insight into our day to day.
In the interests of transparency I’d also like to briefly run through some of the other things we do, besides the forums. This will hopefully give you an idea of our rather varied workload:
- Creating/Localising/Publishing of content (Blogs, social media, etc.)
- Reviewing and forwarding feedback (from forums, social media, e-mails, fan sites, etc.)
- Interaction with players (through digital platforms as well as in person at events – Hellfest for example)
- Contests and Giveaways
- Planning and execution of events (Launch events, GamesCom, Road to BlizzCon, etc.)
- Supporting fan sites, bloggers, streamers, YouTubers, competition and event organisers (Fireside Gatherings, BarCrafts, etc.), pro gamers, cosplayers and other artists – basically all the people who are active in the community.
As you can see, it’s a very varied list of tasks but all of the tasks directly relate to the community as a whole. There’s never really a shortage of work that needs doing.
Although we are reading the forums every day to stay informed about trends, suggestions and feedback, please also keep in mind that the forums are primarily intended as a way for everyone to discuss the game amongst themselves.
Now that being said, I do intend to interact with you as frequently as I can. If you have any questions after reading this, please don't hesitate to ask. (
Blue Tracker /
Official Forums)