Blizzard on Cancelled MMO: "We Failed Horrifically"
So, they are human. They do make mistakes.
Update:
As of 2:31 PM, Friday, April 22, 2016 Greenwich Mean Time (GMT)
The 20 minute Blizzard interview video that was on the linked GameSpot page has been replaced with a 2 minute "News Update".
Sorry folks.
New link:
http://www.gamespot.com/videos/the-s.../2300-6431806/