Originally Posted by
Endus
It's more that her counters aren't true counters. The idea of a "counter" is a rock-paper-scissors deal, where if they play the Pharah-rock, you would want to play the Paper that they can't deal with. With Soldier 76 and McCree, they're just other rocks, not paper. An equally-skilled Pharah has a good chance at killing either of them and avoiding getting shot out of the sky. So telling people "go Soldier and counter Pharah" doesn't work, because he's not a true counter. He CAN shoot back, but it's a tossup. If the Pharah's better at Pharah than whoever swapped to Soldier is at Soldier, Pharah's probably not countered.
This gets exacerbated when Mercy pairs herself with Pharah, because Soldier 76 can't readily shoot either of them down before Pharah kills him.
I haven't mentioned Bastion, because Bastion is a counter to Pharah. He has way more health than Soldier, and his self-heal is better and more available (recharging total, no CD). Bastion can better keep fire on Pharah, in Recon mode, than Soldier can, and Soldier's advantages (sprint, AoE heal, Helix Rockets) aren't hugely useful against a Pharah to begin with.
We just need more counters to Pharah. That'll be enough. If I wanted to fix anything, really, it would be the Pharah-Mercy combo. Maybe don't let Mercy use her Dash again until she touches down. For basically anything BUT Pharah, that's irrelevant; it just stops her flying around with Pharah constantly. And we need people to realize that you don't just have one guy swap to a hitscan and expect that this means Pharah is shut down. If it's just that people aren't shooting the Pharah, then that's not a balance issue, that's a player skill/awareness issue, and nerfs or buffs can't fix that.