My wife took 5 girls to see a concert. We paid $65 per ticket. They were official tickets but we bought them at face value from a friend who could not go.
They were in their seats before the show, and it was apparent that the show was not sold out. Then venue moved everybody CLOSER to the stage, but my group was also moved to the 3rd row from the top of the venue. They all said the seats were much worse than the original seats. They were $14 per ticket from the venue for the area they were moved to.
My wife complained and the venue said that they have the right to move people as stated in fine print. They said that since the seats are closer, they don't need to reimburse us..... my wife and kids said they really could not even see the artists from the new seats, but the seats we bought were just fine for seeing the show.
Cool, I get that part, but I don't think they can move people and put them in seats that cost $51 less, and NOT reimburse people for that. The venue, to date is refusing to reimburse my wife.
Small claims court next?
I have a friend who is an attorney who will draw up a letter for me, but if that doesn't work, I don't know what to do. ( I won't ask my buddy to do anything but write the letter )