TBH...who fuckin cares, it's not like its much better on US side. I read wow forums from time to time and man...sometimes i see so great feedback essays that are detailed and got hundreds of upvotes with some brilliant ideas (miles better than the one blizzard provide often ) how to clear the mess that are classes after revmap and still not blue response, even something along the lines of "great feedback, we'll pass it to devs and see how they feel about it".
Also i dare say that CMs (at least head of them) should also be a dev aswell that work on the game and take hour maybe 2 from his day to check the forums and respond in some topics that are "hot", not some guy who post shitty hashtags and pictures on twitter