How to deal with.. "Sensitive" players?

[Ink]

And no, kicking them is not an option. I don't want to throw people away, I want to know how to fix problems like this.

I'll tell you a story of what happened yesterday in a guild.

We have a new Holy Paladin who is not that used to playing Holy just yet. He does decent heals. One of our more advanced Holy Paladins has been whispering him multiple times trying to help him, but he just ignores her.
The more advanced Holy Paladin is now a little bit annoyed that the new Holy Paladin is ignoring her whispers and gives her advice in /raid chat instead. From there, the newer Paladin proceeds to say that her advice is stupid (even though it really isn't!), gets upset and ignores me after I whisper him asking if he would at least consider her advice because his heals aren't exactly up to par with his gear.

After that event we decided to do some 70 heroics to try at a chance of the mounts, and while I'm healing him (I am a druid) he keeps right-clicking off my HoTs and Buffs. :/

Any suggestions on how to deal with players like this?

[Vondammung]

Kicking is always an option.

First things first; consider how much time/energy you want to spend on a person like that. You offer advice, you help and when, after a reasonable amount of time, he/she does not seem to at least recognize your advice or help... BUYA! KIIICK! Really. You're playing to have fun. Not to be annoyed.

You could always kick yourself too.

[Wamler]

Guild kick. If he acts like this he probably isn't even in his teenage years yet.

[Aureon]

point it out, BLAST them publicly. if they take it and shut up, keep. else, kick.
Nothing shows maturation more than taking a motivated public offense without retaliation.

[Deleted]

Guild kick. If he acts like this he probably isn't even in his teenage years yet.

This. Otherwise you'll end up running kindergarten which I don't think is your goal.

[Kebab]

Sensitive? I'd say he's just a stubborn kid.

[Dareos]

Tell him to either start behaving properly and act as a teamplayer or he'll suffer consequences for his actions (read: either adapt or get kicked)

[Yerbury]

Good on you for trying to assist in a constructive manner.

There's only so much that you can do to point someone in the right direction. If - after a softly softly approach fails - the person still isn't responding in a positive way, you are entirely justified in removing that player from your environment.

That said, I wouldn't consider someone like this to be 'sensitive'. I'd refer to them instead as 'stubborn'.

Edit: lol, Kebab beat me to it.

[Thanierdra]

Tell him to pull his head out of his butt and stop being such a drama queen. If he wants to stay in a corner and cry how miserable life is, tell him to log out and do so. Otherwise, snap out of that emo stuff he's into and play some game, the other players are not there to cuddle him, everyone's in for having fun. You get in the dance floor, you dance! Just between you and him, write him a letter if he ignores you, or whisper with another char.

[Herecius]

There's sensitive, and then there's 'having a negative impact on the guild.' The moment somebody is doing something that potentially impacts progression, it should be called out. If it isn't fixed, or at least ATTEMPTED to be fixed, then the problem should be excised and removed by force, AKA kick.

[Contri]

Sensetive? Rather an idiot who just cant take tips and use em/try em.

If you wanna progress, kick him or put an ultimatum ( spelling ) Do this or search for a new guild who wanna toy around with you.

[Ink]

He's 16, as far as I know.
I don't know if blasting him publicly will solve the problem either. :P

And no, running kindergarten isn't my goal either, haha. Was just looking for options to try and fix problems such as these before resorting to gkicking.

Good on you for trying to assist in a constructive manner.

There's only so much that you can do to point someone in the right direction. If - after a softly softly approach fails - the person still isn't responding in a positive way, you are entirely justified in removing that player from your environment.

That said, I wouldn't consider someone like this to be 'sensitive'. I'd refer to them instead as 'stubborn'.

Edit: lol, Kebab beat me to it.

The reason I said "sensitive" was because this particular player gets offended easily, even if we are just joking around.
This is the first time he's acted this bad, but he's had some spouts similar in the past.

Tell him to pull his head out of his butt and stop being such a drama queen. If he wants to stay in a corner and cry how miserable life is, tell him to log out and do so. Otherwise, snap out of that emo stuff he's into and play some game, the other players are not there to cuddle him, everyone's in for having fun. You get in the dance floor, you dance! Just between you and him, write him a letter if he ignores you, or whisper with another char.

I was actually thinking of doing this but it had slipped my mind while writing this thread. Thank you.

[Sin3671]

tell him to grow the fuck up and start learning or go ret/prot

[Cadamon]

many guilds have class officers. does your guild has one? if so, make your "old" holy contact him about this. about the "new" one ignoring advices, wich would for sure help him do his job better. he either HAVE TO listen then, or he deserves nothing but a /gkick.

about that clicking away the hots. why did you go heroics with what i would simply call an ***hole. just leave him be and you do your things with your friends. and if you have to play with him (aka guildraids) and he still acts like that, tell the raidlead. he either makes up his mind or will be punished (i guess. he would if he were in our guild).

to a certain point you really have to deal with some peoples antics that really grinds your gear. but you should not be forced to get along with such a dump****. maybe just remember him, that without you (i mean your guild as a whole) he won't get any purplez. that shuts most peoples mouth.

[HolyNoz]

Sry, but such behaviour is not sensitive.
If you gave him tipps in a nice way and he just ignores everything and behaves like a dickhead, why was he inivted in the guild anyways ?

kick

[Ink]

many guilds have class officers. does your guild has one? if so, make your "old" holy contact him about this. about the "new" one ignoring advices, wich would for sure help him do his job better. he either HAVE TO listen then, or he deserves nothing but a /gkick.

about that clicking away the hots. why did you go heroics with what i would simply call an ***hole. just leave him be and you do your things with your friends. and if you have to play with him (aka guildraids) and he still acts like that, tell the raidlead. he either makes up his mind or will be punished (i guess. he would if he were in our guild).

to a certain point you really have to deal with some peoples antics that really grinds your gear. but you should not be forced to get along with such a dump****. maybe just remember him, that without you (i mean your guild as a whole) he won't get any purplez. that shuts most peoples mouth.

My guild does not. We're still fairly new, which is another reason why we are trying to work with the members we have.

I figured we could do some 70 heroics to try and blow the steam off. I like to have a good connection with most if not all the members in the guild.

I'll speak to him again about this and we'll see where we go from there.

[Momome]

Firstly, don't rail on him in public. It wont solve anything and it's not likely to make him come around.

He has to be made to recognise that such behavior is childish and unacceptable - have the Class Leader or RL/GM whisper him to that effect. If it were me I'll tell him that he basically has one chance to redeem himself, and that if he acts like that in the future he'll get gkicked. If it comes down to it, you have to be prepared to follow through with the threat. Having a player like that is only going to hurt your guild.

[Aknot]

Im going a different route.

In the middle of raids as a Priest healer I have enough of a responsibility of keeping an eye out to keep everyone alive then responding to and reading "chat".

So for the sake of the argument lets say the Holy pally is missing some stuff.

Do you guys have a guild forum? A section for Pallies and or Healers in general? If you do I would suggest your Adv Pally takes the time to post some pointers/hints/tips. Im not saying she is rude however make sur eit is done in a not so "direct/blameful way".

Then have the Raid Leader and or Guild Leader inform said Pally that is having issues to take the time to read up on what Adv Pally posted.

Your GL/RL (imo) should be the force behind the push.

Hey Bill your healing sucks Im going to have Frank post some pointers It would be greatly appreciated if you took the time to read over them and respond if you have any questions or concerns. We understand you are new to the healing aspect of the class and appreciate you switching over, this advice will only help you get better faster.

Then if that fails you kickem.

[Ink]

We do have a guild forum with class sections, yes.
I believe the guildies said they were going to get some EJ info for him and post it there since he frequents the forums a bit.

Edit: shortened quote. --Sunshine

[eskolinaar]

Maybe raid chat isnt the right place to discuss this. We usually do this in our guild forum.

We also usually don't kick someone from our guild for being bad. We just dont take them on raids and discuss what should be changed by them to be able to raid again.