A player recently ninja'd a large amount of materials and a bit of gold from a shared guild bank. I spent about ten minutes tracking down said player, so I already know what server he's on and his name, guild, etc. I filled out a GM ticket and gave them said information in the hope that it would save them a bit of time, but to no avail. The ticket response I receive was that they wouldn't restore anything because of privacy concerns.
What the hell? Is theft not an issue to GMs anymore?