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  1. #121
    Quote Originally Posted by sicness View Post
    While I agree that they're a bit slow to fix some bugs at times, I really don't understand how you can think their customer service is so terrible. I've played quite a few MMO's and WoW's is definitely not even close to being the worst and possibly one of the best considering the shear number of people they deal with.
    I must agree. Every time I've needed help from customer service, they've been excellent in providing it! With other MMO's...not so much. I can't even figure out the system for Guild Wars' support system. x_x;;;

    As for bugs, I think that people get an idea that fixing a bug is a simple task, involving the clickety-clack of a couple of buttons, and you're done. First, that's not the case; usually these things aren't -nearly- as easy to fix [or easy to predict in the first place] as people assume. Second, when several bugs happen at once [as they usually do, and unannounced to boot!], the support team probably has to prioritize which are more immediate problems.

    For instance, severe class imbalances is above the worgen female laugh, but the worgen female laugh is above looking a little sunk-in-the-ground in some places in Stonetalon.

    People need to learn to have patience. [Ironic that the very things that taught us to be so impatient are the very things we need patience with the most! lol ]
    There are no WoW killers, only WoW alternatives.


    I am Hunter - Play Free Online Games

  2. #122
    Quote Originally Posted by kanzei View Post
    You want to listen to Smedley, who is a great example of a CEO that has made mistakes and has been attacked from all sides, but the truth is that guy BUILT that division; he did SOMETHING right. He was one of the pioneers, ultimately.

    But yeah, if you want to hear and read Smedley, here's some links. He's no fool.

    You're going to tell me THIS guy doesn't know his business? Here he is in a 2008 interview.

    "John Smedley: Really well! I can give you some numbers: our average customer spends $133 dollars. We have been able to successfully convert 40% of our customers into Legends of Norrath players. 25% of our customers are paying players. We're extremely pleased and pretty shocked at the level of money people are willing to spend in these things. The reason that's important to customers is that, long-term, we can use that same model to make it so that the people that want to pay can help pay for the people that don't. I think it's an ideal business model for this industry."

    http://www.youtube.com/watch?v=s1dlTZWLlVo
    http://massively.joystiq.com/2008/01...-smedley-pt-1/

    There are literally thousands of links to interviews and conference calls that this guy has given. He knows every detail of his business. ALL CEO's are like that. They KNOW their businesses, or they would never be in those positions with those incomes. Period.

    Now if some kid on the internet wants to post anonymously on a forum that "he wrote scripted investor conference calls" and you want to believe him, go ahead. And while you're at it, go make $100 million dollars, because if CEO's are such idiots, it should be really easy for all the SMART people out there on this forum to just blow right past them.

    lol.
    Well written. Valid point.
    Quote Originally Posted by Kelesti View Post
    I never said Ret was faceroll, I said your bitching is a mirror image to that entire community's attitude. You'd fit in well over there.
    Quote Originally Posted by bloodwine77 View Post
    I'd never send death threats, because it is just a game.

    However, if I ever met the guy at Blizzard responsible for murlocs ... I think I'd slug him. Just one hard punch to the face ... while yelling WHARBLGARBLGARBLGARBLGARBL!!

  3. #123
    Realms are up super fast on tuesday, classes are being fixed on the spot (instead of next major patch). Id say rift and other games are finally making the wow team try again. Its been totally downhill since the icc gated incident (aka we dont have the content ready because we do nothing but cash checks).

  4. #124
    Quote Originally Posted by kanzei View Post
    You want to listen to Smedley, who is a great example of a CEO that has made mistakes and has been attacked from all sides, but the truth is that guy BUILT that division; he did SOMETHING right. He was one of the pioneers, ultimately.

    But yeah, if you want to hear and read Smedley, here's some links. He's no fool.

    You're going to tell me THIS guy doesn't know his business? Here he is in a 2008 interview.

    "John Smedley: Really well! I can give you some numbers: our average customer spends $133 dollars. We have been able to successfully convert 40% of our customers into Legends of Norrath players. 25% of our customers are paying players. We're extremely pleased and pretty shocked at the level of money people are willing to spend in these things. The reason that's important to customers is that, long-term, we can use that same model to make it so that the people that want to pay can help pay for the people that don't. I think it's an ideal business model for this industry."

    http://www.youtube.com/watch?v=s1dlTZWLlVo
    http://massively.joystiq.com/2008/01...-smedley-pt-1/

    There are literally thousands of links to interviews and conference calls that this guy has given. He knows every detail of his business. ALL CEO's are like that. They KNOW their businesses, or they would never be in those positions with those incomes. Period.

    Now if some kid on the internet wants to post anonymously on a forum that "he wrote scripted investor conference calls" and you want to believe him, go ahead. And while you're at it, go make $100 million dollars, because if CEO's are such idiots, it should be really easy for all the SMART people out there on this forum to just blow right past them.

    lol.
    Why didn't you post those in the first place? You would have come off like less of chicken-wuss. Then again, it still kind of feels that way with the passive aggressiveness.

  5. #125
    Pandaren Monk Crush's Avatar
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    Quote Originally Posted by Hurpin-Meh-Durp View Post
    Dost Thou Hate Rift?
    No it's turning more over to "<Insert Video Game> vs. <Insert video Game> ..... With Vengeance

    Stolen ... from elyssia .... mad elyssia?

  6. #126
    Bloodsail Admiral ImNot1337's Avatar
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    Thanks for finally posting a link.

    Quote Originally Posted by kanzei View Post
    ALL CEO's are like that. They KNOW their businesses, or they would never be in those positions with those incomes. Period.

    Now if some kid (I'm over 40) on the internet wants to post anonymously on a forum that "he (she) wrote scripted investor conference calls" and you want to believe him, go ahead. And while you're at it, go make $100 million dollars, because if CEO's are such idiots, it should be really easy for all the SMART people out there on this forum to just blow right past them.

    lol.
    Newsflash: Not all CEOs make 100 million or command 8-10 figure salaries
    Newsflash: Not all CEOs are necessarily Rhodes Scholars (you don't have to be) many CEOs don't even have Masters degrees.
    Newsflash: Using your quote those stats were memorized by him before the interview took place. This is standard procedure. To talk the talk you MUST be able to spout numbers and figures that paint your company in a good light. This is where the lip service comes in, because you need to "sell" the business and be able to work well on your feet (some people are better at this than others). The CEO typically does NOT come up with that number or statstics all by his lonesome. That information is gathered by the people that report to HIM and typically compiled by the people that report to HIM. He just has to memorize them.

    And yeah, you still made my day.
    Last edited by ImNot1337; 2011-02-16 at 07:56 PM.
    "Work is da poop! NO MORE!" - Disgruntled Dragonmaw Peon

  7. #127
    Stood in the Fire Satanous's Avatar
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    Quote Originally Posted by schwarzkopf View Post
    RIFT is not even in the same market as WoW.

    Just started with the RIFT beta, and it is in the OMG this has so many choices, wtf do I do - this game is not for noobs phase.

    WoW is now the sausage factory for MMORPGs, RIFT is all new, they have changed the whole concept of tank, healer, group etc...

    The most RIFT will do is fragment the player base into the sausage factory players in WoW and the specialty players in RIFT.
    lol wut, yea at the beginning its zomg choices, but in the end it feels jsut the same, attack this with spells 1,2,3.

  8. #128
    Bloodsail Admiral ImNot1337's Avatar
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    Quote Originally Posted by nescáfè View Post
    Well written. Valid point.
    Some of it is valid, I concede that point...but definitely not all.

    ---------- Post added 2011-02-16 at 11:54 AM ----------

    Quote Originally Posted by Velossa View Post
    Why didn't you post those in the first place? You would have come off like less of chicken-wuss. Then again, it still kind of feels that way with the passive aggressiveness.
    I think if multiple people hadn't outed him he would have continued to ignore me. In the end it doesn't really matter though, does it. He still believes All CEOs to be some kind of supermen(women), they're not. That's myth.
    "Work is da poop! NO MORE!" - Disgruntled Dragonmaw Peon

  9. #129
    Quote Originally Posted by istheshiz View Post
    I don't see where all this "Blizzard treats their players like crap" comes from.
    thats a lie tbh blizzard has one of the best costumer support sistem ever
    but the point of the OP is that rift is good kus blizzard being on top of the mmorpg for 6 years or so now dosent needs to care bout the game more than "more content to keep players intrested" rift ill probably make blizzard remake wow ? hopefully :P
    yes is unsubed yes i still come here no im not stupid i just whant to return to the game but blizz still havent gave me a reason

  10. #130
    Quote Originally Posted by nescáfè View Post
    Well written. Valid point.
    Smedley spouting off numbers is nothing impressive.

    Him talking about the relationships between fansites, game failures, and how competing MMOs effect each other is what should be emphasized.

    Kanzei is championing the wrong parts of Smedley's statements.
    I mourn the loss of a man of true vision and talent. You were my idol, Mr. Giger.
    You gave faces to my dreams and nightmares and sparked my imagination throughout my entire life. You will be missed.

    Hans Rudolf Giger
    2/5/1940 - 5/12/2014

  11. #131
    Quote Originally Posted by istheshiz View Post
    Exactly.

    I remember a Rift dev video talking about a teleporting sniper...I mean, that sounds cool and all but in a PvP environment that just makes the way too overpowered..Hunters..with pets..that can teleport away.
    Heh. People will be pulling their hairs out about how OP certain combinations are and we'll see how Trion deals with the mass imbalance storm that will be plaguing their game. I guess people like that? ...after all the complaining they've done about how imbalanced WoW is...
    This has been my thinking as well. I have a hard time just managing one talent-tree for myself! [And one for my pet.] Rift's talent tree system just looks...nightmarish. x_x;;;;
    There are no WoW killers, only WoW alternatives.


    I am Hunter - Play Free Online Games

  12. #132
    Quote Originally Posted by unholytestament View Post
    Smedley spouting off numbers is nothing impressive.

    Him talking about the relationships between fansites, game failures, and how competing MMOs effect each other is what should be emphasized.

    Kanzei is championing the wrong parts of Smedley's statements.
    That's all there was to champion. There's nothing in there discussing changes to increase the quality of games. The closest thing to that was "...but first we need to make a good game."

    I don't doubt that CEOs of large companies know what makes money, I just doubt that they know what makes a good video game.

  13. #133
    Quote Originally Posted by Satanous View Post
    ...in the end it feels jsut the same, attack this with spells 1,2,3.
    This is -precisely- how I felt while playing the beta last night.

    I'll try to push through to lvl 9 or whatever tonight to see if there's anything really worth getting into that isn't WoW-ish, but I don't hold out much hope..
    There are no WoW killers, only WoW alternatives.


    I am Hunter - Play Free Online Games

  14. #134
    Quote Originally Posted by Propainn View Post
    That's all there was to champion. There's nothing in there discussing changes to increase the quality of games. The closest thing to that was "...but first we need to make a good game."
    I didn't watch the video, but in the interview link he discusses the things I listed.
    I don't doubt that CEOs of large companies know what makes money, I just doubt that they know what makes a good video game.
    I am willing to bet the EA CEO is just such a man.
    I mourn the loss of a man of true vision and talent. You were my idol, Mr. Giger.
    You gave faces to my dreams and nightmares and sparked my imagination throughout my entire life. You will be missed.

    Hans Rudolf Giger
    2/5/1940 - 5/12/2014

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