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Hackers beware: Sony has its eye on you. The recent hacking of the Sony PlayStation Network leaves many players wondering if they can trust the company with personal information, such as profiles, addresses and credit cards. This was no ordinary hacking either; it was a well-organized attempt by professionals to gain access to over 100 million PlayStation user accounts.
In three days, hackers were able to steal credit and debit card information from at least 10 million users; although, Sony has yet to confirm this number. While it is easy to blame the hackers for attempting to destroy the PlayStation Network and steal personal information, the blame should be on Sony. After all, hackers spent three days rummaging through the system while Sony was unaware of the attack. This means that the billion-dollar industry giant spends far less resources on protecting the accounts and identities of its users.
Not only did Sony allow the attack to happen, but they also handled the situation poorly. After the hack, Sony closed the Network for “maintenance.” By April 22, Sony finally admitted the system was hacked and occurred before the shutdown. Later in May, Gene Spafford of Purdue University indicated that Sony ran its servers without firewall support. It is no wonder that hackers were able to penetrate the system with little difficulty.
The PlayStation 3 is still Sony’s main priority, but this recent PSN hack may change that. Regardless of how many consoles the company may sell, no profit will be generated from the PlayStation Network if users are afraid to use the online system. Sony should turn its focus towards the stability of the Network before releasing any new gadgets or future technologies. Before the PlayStation 4 is debuted, Sony needs to have everything in working order so that its reputation is not further damaged.
The last thing the company needs is to lose PS4 sales before the system is released. While that is still a long time away, repairing customer faith takes even longer. The only way Sony recovers from this humiliating attack is to realize it was a mistake, correct it and ensure it does everything possible to prevent another hacking attempt. Perhaps this deflated Sony’s massive ego; maybe it gave the company something to think about. Only time will tell if Sony uses this to make a positive difference in how the company handles its future
You gotta wonder whats going on