Problem:
Need to download Mumble for raiding--don't know why we're not using vent or skype but w/e--however, the program isn't allowing me to connect to the guild's server.
Details:
I'm using a Mac but my operating system is a little older (OS X Leopard) and isn't compatable with the latest version of Mumble (1.2.3). I had to download an older version that was compatable (1.1.8) so I could run the software. The problem is when I type in the IP address and port for the server I keep getting the same error message: You have been disconnected from the server. From what I know from using Ventrilo this error message usually occurs when I don't put in the right password or messed up the address in some way. However, there is no password and I've checked and retyped and double checked that I have the correct information multiple times. Because I'm running an older version, there is no option to run a certificate wizard--which is how Mumble's FAQ section says to create an account. If I go under "Server Browser" I can look up random servers and connect to them, but for some reason this software will not allow me to connect to my guild's server (Every other guild member can connect, even ones using Mac). Anyone help?
Side Notes (Read before posting unhelpful comments):
1. The trouble-shooting technicians for Mumble are not helpful... When I first downloaded the software, I tried three versions that were incompatible with my operating system before I asked for help. The solution? Try another version, which left me going through about 8 more before I finally found one that worked. When I couldn't connect to the server, I again went to the trouble-shooting technicians. This one said "Sorry, we only offer help to those running the latest version, download 1.2.3 then we can help". I went back a day later after getting even more frustraited and saying that I was told to download an older version... the SAME technician says, "As I told you before we only troubleshoot the latest version" and cut me off. I've tried to request help two more times getting the same technician... and I don't want to talk to this guy anymore because he's being a dick as I was told to download an older "compatible" version but I can't get it working on my own, and now have this customer service rep. who refuses to look at the situation with some level of understanding.
2. Yes, I know its Mumble and not Vent, Team-Speak, Skype, or whatever the hell voice chat you think is best... I don't care. My guild is using this now, and I have to use it or I don't raid. Telling me to get something else or telling my guild to use something else isn't constructive.
2b. Telling me to get a new guild also isn't helpful.
3. Yes, I'm using a Mac not PC, which I'll agree is no where near the quality of a PC for certain things... like gaming. However, my job involves a lot of graphic design and quite frankly Mac is way better for design software, such as Adobe among other things, than a PC. I'm also not going to buy another computer just so I can play a game. If I had the expendable income to pay for two $2000 computers I would... but I don't.
4. Using another computer to run Mumble isn't exactly an option. I have a home desktop, but there is no real way for me to run the desktop so I can use Mumble and sit anywhere and have my other computer running WoW.
4b. Also WoW will not be installed on my desktop because I'm not going to use this for gaming...If I was lucky I would be running about 1 fps trying to do 25 mans.
Anyone know what the problem might be or have any useful suggestions?