Found this story:
http://money.cnn.com/2011/08/24/tech...bin&hpt=hp_bn3
Apparently a new game Deus Ex comes with a coupon to download an online version of the game for free, similar to the Digital Copies that some DVDs come with. GameStop decided to open the games, remove and destroy the coupons, then sell the opened games as new.
Personally I think this was underhanded and despicable, customers were buying the game from GameStop anyway, so the coupon wasn't costing the store any money, but GameStop decided to tamper with the product and still sell it as new.
What are your thoughts?