The Jury only found the woman who filed the lawsuit to be 20% at fault. So, McDonalds was 80% at fault for giving coffee that is 190 degrees hot, in a styrofoam cup. She wasn't even driving the car, and the car was stopped when she went to put in her cream. She held the cup between her legs when she went to open it and if anyone has ever taken a lid off a styrofoam cup knows that if there is ANY pressure on the sides, it essentially collapses. Unfortunate for her, because the super scalding coffee got onto her pants and so it stayed stuck to her skin. Anyway, a lot of people think she was simply making a frivolous case against McDonalds, but it wasn't frivolous. She really got messed up because of it, and McDonalds has made some changes since then to prevent future incidents like that. Because it was mostly their fault.