Originally Posted by
Sharuko
This is just my opinion, but the pillars of the community are usually the most dedicated players. They make fansites, they make builds everyone else copies, they stream the game to millions of people a year, they talk about your game. They are invested in the game and the community, they are the influencers. The casuals will come and go, drop in and drop out. But the dedicated players make up the base, if that base is strong your game will be strong. The best way to keep dedicated players around is to give them content that takes dedication to complete, currently it is raids but if someone things of something else that would be good too.
You should always cater to casuals too, but you should also cater to the hardcore/dedicated player base.