Yeah how dare the art department actually make art when they could be learning how to code and develop new modes of game play. What a bunch of stupid people who aren't working to their full potential. You should get a management job at Blizz so we can all have super awesome content again.
Customer service? Who needs it? It doesn't affect gameplay so get those people into some programming night classes so they can make a new feature. Billing? don't need them either.