So I just got a 18 normal win ban / 38 total games played ban on my account.
This is restricting me from Ranked play, which is the only time I play League. I got no warning or even one day bans or whatever prior to this and it seems completely out of no where as my last ranked game was a complete win where I can't remember typing to anyone else at all.
I don't understand how they think this is going fix anything because now I'm force to play in games with people who flame /afk and the rest of the toxic behaviour... It just makes me want to quit this game infact because the 18 wins isnt going to happen before the 38 games. It is a punishment that really doesn't seem to solve anything. Being force to play with people who are just completely toxic makes me angrier and more fed up.
I have played 3 of the normal games so farm... all of which had 1 afker and ended with a 20 min surrender with 1-2 of the other members calling the other lanes FEEDERNOOBLOLREPORT blah blah blah..
I have tried contacting riot with no success. No response to emails and no UK phone number to be found for customer service.
Any advice or input??