Hi guys!
So I got a little issue here, my friend and I just got back from a theme park and after shutting down her laptop the other day she wanted to turn it back on and it's suddenly super super slow and spotify updater is suddenly running ( she didnt start it up herself ) and it says it is installing spotify which she already has on her laptop. She can't go to chrome or open anything else. I was thinking of reinstalling Windows 7 completely on her laptop because it's driving me crazy and I hate Windows 8, which she currently has right now.
We don't want to reinstall everything,because she can't go to her files aswell we cannot get her school and work related stuff off the laptop either.
-Now we tried of course turning it on and off again but that didn't work.
-It's Windows 8
-We tried shutting it off with task manager.
NOTE: I am a Windows 7 user and I always hates using Windows 8, I know little to nothing off this software so this is the reason why I turned to the awesome community of this forum to help me!