This is a little recollection of an encounter I had with a gnome in Dragonblight while questing/levelling. Prior to meeting this person, I was the type of guy that would yell at someone who failed or sucked, instead of providing constructive suggestions. I would look down upon others, and consider those with less knowledge than myself a burden to play with, and begrudged them their presence in the raid. I don't know how I got to that stage, I'm not like that in life, but I turned into a bit of an elitist prick.
I was on this very warrior in fact, back when it was a little gnome too. I eventually found myself with only a group quest left, to kill a giant worm in a frozen cavern in northern Dragonblight. I tried to solo it, as I had solo'd a few others, but I was arms and had little self-healing, and died twice. Cursing the thought of waiting for someone else to be on the same quest, I decided to try my luck and typed the usual LFG message into general chat. To my delight, a few seconds later I got a whisper from a gnome death knight (a female one with pink hair) - such a combination might send a chill down your spine, but I wasn't bothered.
Right off the bat I notice this person is very timid and apologetic. This person is on the opposite side of the map (southeastern Dragonblight), and he/she (will just say she from now on [girl's name]) doesn't even have the quest I mentioned. She whispers me asking if I would like her help, but she's very far away and new at the game so she might not be good enough to kill the monster. Right about now my heart starts breaking. Why apologise to me when you're going out of your way, taking at least 20 minutes of your time to come and help a complete stranger out for nothing in return? I soon found out why. This girl had been flamed multiple times when joining groups. She was new at the game, nobody had patience for her or understand that we all start somewhere, nobody gave her any tips or help of any kind. She was worried she would be met with the same hostility even though she was helping me out.
I instantly reflected upon how much of a complete asshole I'd been, I felt really sympathetic for this poor gnome, as I know full well how nasty people can be in the game. After we successfully killed the worm, I spoke to her some more. I filled her in on many of the social conventions in WoW, loot convention, and just the way to play decently well and follow the usual conventions to get nice and far and have a fruitful WoW life. I felt the need to reward the kindness shown to me, and opened up a trade box and put enough gold in there for a flying mount and other miscellaneous costs associated with reaching 80, and before accepting she asked if "I was sure" and other such things before accepting. First time I ever saw someone take more than 2 seconds to accept a trade of over 1k gold, let alone ask if I was sure. I actually had to give a good explanation as to why the person deserved it :P
Easily the kindest person I have ever came across on WoW, and thanks to that gnome I changed my ways and shedded my worthless elitist shell, and sought to help out those new with the game when the opportunity was raised. It truly restored my faith in humanity in WoW, and was an inspirational experience for me. I wish I could speak with that person again, but with a personality like that I'm sure they'll go far no matter where they are, in WoW or not.
So, have you ever met any such person in WoW? Where your heart sank into your chest? Or changed you in some way? The majority of the people you meet on WoW may be selfish worthless wankers, but every now and then you really do come across a diamond in the rough, and it really makes up for all the crap.
Edit: Here's a nice song I heard from House that will make you a little softer inside. http://www.youtube.com/watch?v=UGPzyGIaw0E
Edit#2: I know, we vulcans are meant to be able to control our emotions completely, but sometimes you jes' gotta' let it all out.