It does matter when you complain that it does not explain its systems well enough and it turns away people. Games don't exist in isolation, if someone complains about something, it's in relation to what can be found elsewhere. Or are you saying that all these people tried TSW, gave up and never played a game again?
Also, what is wrong with not grasping all the nuances from the beginning? Isn't that a sign of a potentially good system? Easy to start, difficult to master? For me at least it is, but each to their own
I truly don't get this statement. How can you get screwed when nothing prevents you from building any deck you like with some time investment? It's like people saw the wheel that offers more possibilities to build your character than any MMO that I am aware of, decided that there must be "The One" built that does everything and when they rolled the dice once and missed this imaginary deck they just quit the game. I don't believe the Wheel was the problem, gearing up was and it was a problem that Funcom straggled with for a very long time. I don't know what they are doing in the new game, but if it's as imbalanced as it was in the original then this time don't expect the Ability Wheel to come and hide the real issue.And the system did screw up players. No one liked having to redo previous content because they messed up their first Deck and couldn't progress. That alone pushed away a lot of players.
And this subjective opinion is perfectly fine. Mine, which is also subjective, is about what you enjoy plus the ability to make new decks to try and tackle content in different ways. As an old school RPG player, for me that is paramount to my enjoyment of any RPG game. The wheel might not have been perfect in many ways, but it had more good things about it than negatives and it added tremendously to the game (IMO).In the end TSW (for me) is about the story and atmosphere. It's about the Investigation Missions and the great VO. I enjoyed making Decks but in the end most of us were running similar Builds because of how much filler was in the Wheel. I just wanted a Deck that let me continue the Story TBH.
Anyway, as Funcom has decided that there will no similar system in the new game, this discussion is pointless. I hope you enjoy the new game along with all the people that gave up on the original because of the Ability Wheel. Personally, I will probably be checking other games a bit more seriously. All the best