Yeah, playing normals as a fresh man in this game can get realy tiresome sometimes, I remember when I lvled my first account up.. So much flaming I quit the game 3 times, first time I had like a year break because I couldnt handle it anymore. But in the end I managed to find someone to queue up a few games with, and it made it much easier, and less flaming aswell. I actually didnt learn about the mute button before I did ranked with a friend, and I got realy pissed of at this dude flaming all the time for no reason, and he was like: Dude, just mute him.. - wait what? mute? And the main problem of this game got solved, nothing is like muting the flamers right away.