"This is more agency than WoW ever offered before" isn't really an argument because it offered no agency before. So yes, this mere illusion of choice, that will culminate with Sylvanas getting deposed by the "righteous" Blanduin sycophants (and her loyalists probably handwaved away) barely manages to go beyond the non-existent bar of having "more agency than WoW ever offered before". That doesn't make it anything else than mere illusion.
I'm not sure why you insist on making these "pot coated in vantablack 2.0 calling the kettle black" posts.